Ed Bott
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Ed Bott is an award-winning author and technology journalist who has been researching and writing about Windows and PC technology, in print and on the internet, for nearly two decades, with no intention of stopping anytime soon. He has written more than 25 books, all on Microsoft Windows and Office, including the best-selling Windows 7 Inside Out (Microsoft Press, 2009). You can read Ed’s latest opinions and hands-on advice at Ed Bott’s Microsoft Report on ZDNet and Ed Bott’s Windows Expertise.
用户对出现的问题总是解释不清楚，这使需要为他们提供支持的人员大伤脑筋。幸运的是Windows 7 有一个新功能，可较容易地进行调试 – 甚至可远程操作。
